Reception Manager Benoni

Purpose of the job:
Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximize member satisfaction.Key Results Areas include:

* Monitoring of access and overrides for staff and members
* Managing of Receptionist
* Training of Receptionist
* Reception stock control
* Resolving member complaints
* Communication with members and staff
* Cash management
* Assisting with Club Administration when necessary – covering for Club Administrator

Experience & Competencies:

* Intermediate PC skills
* Previous experience within a front desk/hotel reception or welcome desk position added advantage
* Display friendly and efficient qualities that reflect the Planet Fitness way
* Advanced levels of accuracy
* Proven track record in managing staff, planning, organizing, conflict handling and problem solving
* Ability to motivate staff and lead by example
* Have excellent communication skills and be able to liaise at all levels
* Possess high level energy levels
* Display uncompromising levels of honesty and integrity
* Must be able to work shifts
* Reliable transport

You are invited to send your CV to the Club General Manager : CGM.Benoni@planetfitness.co.za

** Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessfully.