Fidelity Services Group – Sandton, Gauteng
Control Room Operator – Grade A
Introduction…
The overall purpose of this position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.
Minimum Requirements…
Grade 12 / Matric
Grade A PSIRA registered and accredited
Must Reside in Fourways area and surrounding – Short Traveling distance to Fourways Mall.
Computer Literacy in MS Office, CCTV, etc
Graig Donaldson Training an advantage
Estate Security experience
Must be able to work under pressure and for extended hours as and when required
Strong ability to work shifts
Work independently and within a team.
A minimum of two years’ experience in the Security Industry Control room or Call Centre
Fluent in English
No criminal record or any Pending Cases
Must be reliable and trustworthy
At least 3 contactable references
Job Specification…
Key Performance Areas: (not totally inclusive)
Managing of the control room personnel in all aspects of the control room
Updating the incident register on a daily basis
Able to exercise and maintain discipline
Key Control
Core competencies:
Customer focus
Administration skills
Organizational skills
Communication skills
Honesty
Reliability
Problem solving skills
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
