Description:
Accurate handling of all Point of Sale (POS) transactions and documentation, thereby ensuring Customer satisfaction. Ensure that no goods / stock pass through the Point of Sale (POS) without it being paid for.
Requirements:
Grade 12 or minimum of 1 (one) year work related experience
Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
Ability to perform basic calculations accurately
Must have strong administration skills
Must be willing to work shifts, weekends and Public Holidays
Must be able to work under pressure
Key Performance Area:
Cash Handling
Ensure that all cash (including floats, and petty cash) allocated to you balance (No shorts and overs)
Ensure goods are correctly identified and captured on the Point of Sale Terminal.
Capture the correct payment type received from Customers on the Point of Sale Terminal
Ensure you have sufficient change at all times
Ensure Pick-ups are done accurately and within the set parameters
Ensure Cash-ups are done accurately at the end of your shift
Ensure all your daily takings have been dropped into the Drop Safe / vault
Ensure that all transactions relating to other stores money, deliveries, and quotes are processed correctly.
Administration
Sign, compile, and file all related documentation relating to the Cashiers function
Ready for Business
Adhere to Ready for Business and Beyond my Control as per the CB Way
Customer Service
Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customers goods
Direct Customers to relevant person who can assist him / her
Ensure that you comply with the company’s dress code
Safety (OHSA) Requirements
Safety (OHSA) compliance (e.g. ensure Customer and staff safety) within area of responsibility
Report any discrepancies to the Store Manager
Security Awareness
Security (e.g. ensure system password control at till point are adhere to)
Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way requirements
Values:
Integrity
Complying with generally accepted standards in activities related to the position.
keeps promises.
creates realistic expectations.
is sincere.
handles sensitive information carefully.
shows awareness of values, indicates when boundaries are crossed.
Accuracy
Effectively handling detailed information and being consistently attentive to details.
Works in an orderly fashion.
Ensures that matters are handled in an orderly and accurate manner from start to finish.
Prevents mistakes.
Invests energy in checking his/her work for mistakes.
Client focus
Identifying and actively responding to clients’ wishes and needs.
Deals with clients in a friendly manner.
Shows involvement in the client’s problem.
Makes clients feel welcome.
Approaches the client’s question with a can-do mentality
Personal development
Being aware of one’s own strengths and weaknesses: consciously working on personal development.
Is focused on self-broadening and/or gaining more in-depth knowledge.
Follows relevant training programmes and/or looks for opportunities to gain experience.
Seeks and uses opportunities for personal development.
